Shipping policy

We aim to dispatch all orders within 2-5 business days of receiving them.  Everything we sell is handmade by us.  As a result, from time to time we may require a little extra time to prepare your order but if this is the case we will be in close communication around any delays.  

Australia Wide

We dispatch orders tracked standard Australia Post and offer Express Post at an extra cost.  With Express Post, please be aware that this expedites the AusPost transport of your order only and the above outlined lead time to dispatch still applies. 

Australia Post states that standard shipping times are between 2-10 business days Australia wide. 

We offer free standard Australia Post delivery Australia wide for orders over $200. 

Express shipping is available at additional cost to the customer.  Express shipping reduces the shipping component of the delivery lead time and not our lead time to dispatch. Australia Post states that express shipping times are between 1-3 business days Australia wide.

Shipping delivery cost is determined by weight and volume.  Depending on what you have ordered weight or volume may be the key factor.  For example, freeze dried products are very light for the volume of the product and so volume will typically be the factor used to calculate shipping.  By contrast, our shrubs and jams will be much heavier for a smaller volume and so weight will be the determining factor.  

Shipping will be automatically calculated for your order at the time of checkout.  We recommend reviewing your shipping costs at the point of checkout and contacting us if you have any questions.

International Shipping and Currencies

PLEASE NOTE: Retail clearance sale items are not available for purchase outside of Australia.

We currently do not ship outside of Australia or accept other currencies.  International shipping is part of the plan for our future though.  If you are outside of Australia and you are interested in our products, please reach out via our contact form and we will update you on how we are progressing with developing international shipping options.